Return & refund Policy

REFUND POLICY
Last Updated: January 20, 2026

All sales made through the In The Black Media Store are subject to this Refund Policy.

Final Sale & Sealed Product Policy
Certain products sold through the Site include physical materials and access to digital instructional or downloadable content via a QR code or digital link.

Once a product’s packaging is opened or a seal is broken, the product is considered used and is not eligible for return, refund, or exchange.

By purchasing these products, you acknowledge and agree that:

• Opened or unsealed products are final sale

• Access to digital content is granted upon opening and cannot be revoked

• Refunds will not be issued for opened products, change of mind, or misuse

Digital Products
All digital products are non-refundable once access has been provided or the product has been delivered.

Damaged or Incorrect Orders
If your order arrives damaged or incorrect, contact us within 7 days of delivery at support@intheblackmedia.com with your order number and supporting details. We will review the issue and determine an appropriate resolution.

Exceptions
Any exceptions to this policy are governed solely by our discretion and applicable law.

Contact Us
For refund-related questions, contact:
support@intheblackmedia.com